Privacy Policy

All “personal information” is defined as any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, such as a customer’s name, address, telephone number, and e-mail address.

Urban Insurance Agency is dedicated to protecting personal information and will make every reasonable effort to handle collected information appropriately. All information collected, as well as related requests, will be handled as carefully and efficiently as possible in accordance with Urban Insurance Agency’s standards for integrity. We will not sell, rent, loan or otherwise provide any of your personal information to any third-party entity without your permission, except in the case of providing information to authorized sales agents. We do not control the privacy policies of any other sites or businesses to which we provide hyperlinks or access. Please visit the sites of these businesses to review their privacy policies.

Urban Insurance Agency also reserves the right to use any information submitted as a resource for the introduction of valuable offers, new product information, and site related releases or alerts. If you do not wish to receive this information, simply follow the instructions provided with the communication to remove your name from our distribution list.

Information submitted by minors should not be done without permission from their parents or guardians. Urban Insurance Agency recommends using the parents’ or guardians’ e-mail address for any submissions.

Some information is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. Urban Insurance Agency uses this information to measure the use of our site and to improve the site. Usually, the personal information we collect is used only by us to respond to your inquiry, process an order or allow you to access specific member information. Urban Insurance Agency may share non-personal summary data (such as Web site volume information, for example) with other parties.

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

Cookies

To enhance your experience with our sites, many of our web pages use “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g. to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

Questions

If you have additional questions relating to how we use and protect your personal information, you may contact us at privacy@urbaninsuranceagency.com.

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