Today you can’t turn on the TV, surf the web or go to a ballgame without being hit with promises to save you money. When searching to compare Insurance quotes, whether for car insurance, SR22 insurance, or Uber commercial insurance; the idea is to pay the least, without giving up any of the protection you need.
I understand that our customers have no shortage of companies fighting for their business; so I greatly appreciate the trust that thousands of policy holders place in Urban each year. I am both proud and thankful that more than 94% of people that purchase an insurance policy through Urban return as repeat customers. This is even more amazing considering the number one reason people don’t return is because they move to a state where we do not write insurance.
They loyalty our clients place in us is because the hard work we do serving their needs. Urban has contracts with over 20 insurance companies, this allows us to compare rates and coverages, then present the best offer. The reason for our unusually high renewal percentage is because, unlike most of our competitors, we repeat the comparison process each time any policy is set to renew. Companies change rates, people’s needs change; as a result we spend the time to research where we can find the coverage you need at the lowest possible price. Yes, it’s a lot more work, but I’m convinced that our efforts are rewarded by having satisfied customers returning year after year.
For over 55 years, Urban Insurance Agency has helping serving our customers, I would love to say that during that time not a single customer has every had a single problem, but that would not be believable. We sell thousands of policies each year, 1% equals 75 people. What we can promise is that our customers know we will work with them, fight, negotiate, in short do whatever we can to rectify any issue that might arise for a customer. We will intervene to aid in managing repairs with body shops and advocate for you with insurance companies. It is for this reason that Urban has won an A+ rating at the Better Business Bureau as well as their Complaint Free Award.
Urban Insurance greatly appreciates the trust that policy holders have placed in us since 1961. We will continue to fight for you as we look for new ways to compare and save on the coverage that best fits your needs.
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