There is currently a worldwide Phone Outage.
Problems earlier today shut down internet services to Comcast and AT+T customers, those issues knocked out all VOIP phones operating over their internet connections. The outage caused many police and emergency services to be unavailable. Those problems have been repaired; but no sooner were some systems back up, other phone services went back down.
Our underlying carrier for inbound calling is under DDoS attack. Mitigation through Cloudflare is in progress but we expect a number of failed calls and high latency in the network until malicious traffic is fully absorbed. We are continuing to monitor the issue.
We are working to help our customers during this phone outage via cell phones and email, unfortunately I’m not going to solve a worldwide communication problem from my desk. No government agency will give me that power, which is good, because if I attempted to fix such a massive technology problem, I doubt the world would ever have phone service again.
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Inbound/Outbound | |
Status: | WAITING ON THIRD PARTY |
Ticket # | 303113 |
Company: | Urban Insurance Agency, LLC |
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