Urban Insurance Has earned a 5 Star rating with Yahoo

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We have Been Providing “5 star” personal customer service for our customers for more than 52 years.

We recognize that our customers have many options when they are picking an insurance agency; so we work hard to earn your your business.

  • John

    Created on 05/12/12

    A fellow teacher told me about Urban Insurance. She said she had them for several years and was happy. I hate when I have to …

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    A fellow teacher told me about Urban Insurance. She said she had them for several years and was happy. I hate when I have to go to a website and basically have to do all their work for them. That s how my last insurance place was, so I was glad that when I called Urban I could actually speak to a living person (and not someone in India).They gave me a good price, and answered any question I had.About 3 weeks ago, I came out to find someone had hit my car and knocked off my side mirror. I got an estimate and it turned out less than my deductible. When I told Urban Auto that I expected them to say; Since it s below your $500, there is nothing we can do; but instead the guy told me to fax him the estimate.
    About 4 hours later I get a call, the guy tells me that the shop I went to is one that he knows and that he called the shop and got them to do the job for $90 less.
    It s not just the $90 bucks, it s that they totally did not have to do that for me. As a teacher I always reward students for extra effort, same thing here.

  • Pierce

    Created on 11/30/11

    They SAVED me. My wife accidentally sent our car insurance payment to the electric company; by time we got in straightened out…

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    They SAVED me.
    My wife accidentally sent our car insurance payment to the electric company; by time we got in straightened out, Geico canceled our insurance. Figures that next day I got stopped by the cops. (The Arlington Hights cops never give you a break).
    My car get impounded.
    A friend tells me to call his guy at urban insurance. They got my policy started over the phone, emailed me the proof to take to th e pound. And by the way they saved me $405 over Geico.
    I looked at the two policies next to each other, I could not find any difference in the insurance.
    All I know was the mony I saved was enough to get my car out and get me back to work.

  • A Yahoo! Local user
    A Yahoo! Local user

    Created on 10/26/11

    They had the best price of anywhere I checked. I was at the dealer picking out a new Camaro and I called 6 companies but I was getting insurance price

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    They had the best price of anywhere I checked. I was at the dealer picking out a new Camaro and I called 6 companies but I was getting insurance prices so high I thought I was going to have to pass on the car. Then I called Urban Agency and they got me monthly payments of just $64 a month. They were very helpful and emailed proof of insurance to the dealer while I waited.

  • Shinning Star-S

    Created on 03/16/10 

    Very happy I called. They helped me work through many options when I was looking at getting my new car. They were easy to use and had the best price i found.

  • kolihombi

    Created on 10/01/09

    I love their service. I applied online yesterday. However, this morning when i came to work, they hooked me up with the best policy within 5 minutes. They are so professional.

  • A Yahoo! Local user
    A Yahoo! Local user

    Created on 05/13/09

    Urban Insurance Agency gave me the lowest price. I called their office they were very helpful and gave me a qoute on the spot. They also worked out

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    Urban Insurance Agency gave me the lowest price. I called their office they were very helpful and gave me a qoute on the spot. They also worked out a payment plan for me.

  • john s

    Created on 01/20/09

    Lowest rate I found anywhere, service was friendly.

    • judy the beauty

      Created on 07/25/09

      with all the ad’s for car insurance; i picked Urban and I’m so happy I did. When I had an accident last month and c…

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      with all the ad’s for car insurance; i picked Urban and I’m so happy I did. When I had an accident last month and couldn’t get help from the the insurance company I called Urban and asked for their help They got on the phone immediatly and they got me set up with an adjuster who took care of my claim very fast

    • A Yahoo! Local user
      A Yahoo! Local user

      Created on 06/03/09

      With the cutbacks at work, I needed to lower the cost of my car insurance. These people are great. I first thought Geico would …

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      With the cutbacks at work, I needed to lower the cost of my car insurance. These people are great. I first thought Geico would be better and all. But, here, they got me covered for $410 dollars less than what Geico got me.that’s $410 saved every six months!

      I told my sister to do to the same thing, and now SHE saved over $200.

    • john s

      Created on 10/01/08

      I had a policy with Dairyland Insurance that was $178 per month. Thats $178 times 12 months – $2163/ year. Urban insurance got me th…

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      I had a policy with Dairyland Insurance that was $178 per month.
      Thats $178 times 12 months – $2163/ year.Urban insurance got me the same thing but it was $552/ year.
    • A Yahoo! Local user
      A Yahoo! Local user

      Created on 01/04/08

      I went online and got a super rate, I was able to buy my insurance at the same time and print my own ID card. Easy and best …

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      I went online and got a super rate, I was able to buy my insurance at the same time and print my own ID card.
      Easy and best of all it was$260 bucks less than my old Allstate policy.I fogot to list Ford moter crenit: so I called them spoke to Teona and she added them and faxed a copy proving it to me and to Ford.
      James G
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