Update: As of 03/21/20
Gov. J.B. Pritzker issues order requiring residents ‘shelter in place’
Urban Insurance will continue to serve our customers throughout this temporary order. We will be fully staffed and will have the ability to provide all functions necessary. Our customers will be able to look up their accounts, and make payments via our website. We will all be available via email, and of course by phone at 312-664-8088.
It is impossible to avoid the constant stream of information regarding, what is now being defined as a pandemic. While medical science knows a great deal about the family of Corona viruses, there are still many unknowns pertaining to the spread and lethality of Covid 19. In these days of social media, while we are inundated with information, we are often left wondering which stories we can believe. We at Urban Insurance are continuing to closely monitor developments, confirming we are following the best practices of state and city health organizations, and taking steps to best protect the health of both our customers and employees.
We will follow suggestions of the appropriate health organizations, but it is our plan at this point to continue to keep our normal hours. Hopefully our government will begin to circulate an adequate number of tests, allowing the CDC to release accurate numbers and better determine risk procedures. Fortunately, we are able to handle your insurance needs through a combination of over-the-phone and via our website. Truthfully most transactions are already conducted in such fashion.
The health and well-being of our clients is of top importance to us.